Term and Conditions

1. Introduction & Our Commitment

Welcome to Power Mowers (powermowers-au.com). We are a dedicated supplier of quality parts for outdoor power equipment, serving DIY enthusiasts, tradespeople, and homeowners who value reliability and capability. These Terms and Conditions govern your access to and use of our website, your purchase of products, and our ongoing relationship. By using our site and placing an order, you agree to these terms. Our goal is to provide a transparent, straightforward, and trustworthy experience from browsing to installation.

2. Your Responsibilities as a User

To ensure a smooth experience for all, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Use the website only for lawful purposes and not to engage in any fraudulent or harmful activity.
• Ensure you are of legal age and have the authority to enter into a binding contract.
• Verify the compatibility of parts (e.g., Air Filter Covers & Parts, Belts, Alternators) with your equipment before purchase and installation. We encourage you to contact our support if unsure.
• Secure your account credentials and notify us immediately of any unauthorized use.

3. Products & Services Description

We specialise in a focused range of durable, performance-oriented parts for outdoor machinery. Our product catalogue includes, but is not limited to:

• Maintenance & Consumables: Air Filters, Additives, Blades & Bolts, Belts.
• Power & Electrical: Batteries, Battery Chargers, Alternators.
• Drivetrain & Hardware: Axles & Shafts, Bearings & Bushes, Auger/Post-Hole Digger Drills.
• Safety & Control: Brake Systems, Anti-Vibe Buffers, Bar & Chain Combos.

We strive for accurate product descriptions, images, and specifications. However, minor variations may occur. All products are sold on an “as described” basis.

4. Ordering & Payment Terms

4.1 Order Process

Placing an item in your cart does not reserve it. An order is only confirmed once we send an order confirmation email. We reserve the right to refuse or cancel any order before shipment, including for pricing errors, stock unavailability, or suspected fraud.

4.2 Pricing & Payment

All prices are in Australian Dollars (AUD) and include GST where applicable. We accept secure payments via:

• VISA
• MasterCard
• JCB
• PayPal

Payment is deducted at the time of order confirmation.

4.3 Shipping & Delivery

We ship globally, excluding some remote regions and specific areas in Asia.

• Order Processing: 1-2 business days (excluding weekends/public holidays).
• Standard Shipping (DHL/FedEx): $12.95 AUD. Delivery in 10-15 business days after dispatch.
• Free Shipping (EMS): For orders over $50 AUD. Delivery in 15-25 business days after dispatch.

Delivery times are estimates. Delays due to customs, weather, or carrier issues are beyond our control. You are responsible for providing a correct and deliverable shipping address.

5. Returns, Refunds & Exchanges

Our full Returns & Exchanges Policy is detailed on our website. Key terms include:

• Window: Requests must be made within 15 days of receiving your shipment.
• Condition: Items must be unused, in original packaging with all accessories and proof of purchase.
• Non-Returnable Items: For safety and hygiene, certain items cannot be returned unless defective (e.g., opened Additives or Air Filters, custom Auger Drills, used Blades or Brake System parts).
• Process: Contact [email protected] for an RMA number before returning any item.
• Refunds: Issued to the original payment method within 5-10 business days after inspection. Original shipping costs are non-refundable.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Power Mowers or its licensors and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission. The name “Power Mowers,” our logo, and all related product names are our trademarks.

7. Limitation of Liability

To the fullest extent permitted by law:

• Power Mowers shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or any products purchased, including loss of profits, data, or business interruption.
• Our total liability for any claim related to a product is limited to the purchase price of that product.
• We do not exclude or limit liability for death or personal injury caused by our negligence, fraud, or any other matter where liability cannot be excluded by law.
• We are not liable for any failure or delay in performance due to events beyond our reasonable control (force majeure).

8. General Provisions

Governing Law: These Terms are governed by the laws of Tasmania, Australia, and you submit to the non-exclusive jurisdiction of its courts.

Changes to Terms: We may update these Terms and Conditions. The latest version will always be posted on our website with the effective date.

Severability: If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.